At Panch Pokhari Publication, we are committed to providing quality books and excellent service. To ensure clarity and fairness, our return policy follows the guidelines set by the Nepal Government’s return policy act for books.

Valid Reasons for Return:

We accept returns only under the following conditions:

1.⁠ ⁠The item is defective or damaged.
2.⁠ ⁠The item received does not match the description or images shown on our website.
3.⁠ ⁠You received the wrong item.

Exchange Policy (Kathmandu Valley Only):

If you are located within Kathmandu Valley and wish to exchange a product, you may do so within 24 hours of purchase. The exchange can be made for a product of equal value.

Important Notes:
•⁠ ⁠Returns or exchanges outside of the above conditions will not be accepted.
•⁠ ⁠All returned items must be in their original condition and packaging.
•⁠ ⁠To initiate a return or exchange, please contact our customer service within the specified time frames.

We appreciate your understanding and thank you for choosing Panch Pokhari Publication.
One of the trusted book publishers in Nepal.

For any questions or assistance, please contact our support team 984-1355865/986‑1881563